Friday, October 4, 2013 8:00 am – 11:30 am includes course materials and lunch.
Three high impact classes that will produce results now!
Basic Customer Service
You’ll get a solid background in basic customer service and
how to impart that knowledge to your staff
“The Fine Art of Driving Customers Away”
Understand the nuances of driving customers away and prevent those situations from happening in your business. Don’t be a chapter in the next edition of the book, “The Fine Art of Driving Customers Away”
Developing a written customer service process and procedures
You’ll be shown what it takes to write your own customer service process and procedures. If it’s not written, you don’t have one.
Get more information at 904-465-0771
Have four of your associates register and receive a free ticket.